人情账本 支持与反馈
写邮件到 d60liu@gmail.com,回复的是写这个 App 的人本人,通常一两天内(斐济时间)回复。报 bug 时请附上 iPhone 型号、iOS 版本,有截图更好。
常见问题
- 共享给家人后,他们能看到全部吗?
- 能看到你共享的那本账里的全部记录。不想共享的内容放在另一本账里即可。
- 付了钱但没有解锁。
- 打开 App 的设置或购买页,点"恢复购买"。购买绑定在你的 Apple ID 上,换设备也能恢复。仍不行的话,把购买日期发给我们;不要发收据编号或银行卡信息。
- 怎么退款?
- 退款由 Apple 处理,不经过我们:到 reportaproblem.apple.com 登录后选择那笔购买即可。
- 怎么删除我的数据?
- 删除 App 即可。它存的所有东西都在你的手机上。同步到 iCloud 的数据可以在 iPhone 设置 → Apple ID → iCloud → 管理储存空间里删除。
人情账本 support
Email d60liu@gmail.com and a human (the person who wrote the app) replies, usually within a day or two, Fiji time. Include your iPhone model and iOS version if you are reporting a bug, and a screenshot if you have one.
Common questions
- If I share with family, can they see everything?
- They see every record in the ledger you shared. Keep anything private in a separate ledger.
- I paid but the unlock did not appear.
- Open the app’s settings or paywall and tap “Restore purchases”. Purchases are tied to your Apple ID and restore on any of your devices. If it still fails, email us the date of purchase; never send your receipt number or card details.
- How do I get a refund?
- Refunds are handled by Apple, not by us: go to reportaproblem.apple.com, sign in, and choose the purchase.
- How do I delete my data?
- Delete the app. Everything it stored is on your device, so that removes it. Data synced to iCloud can be removed in iPhone Settings → Apple ID → iCloud → Manage Storage.
Privacy policy: https://apps.dailygearpicks.com/renqing/privacy/